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1

IT’S MORE DIFFICULT THAN EVER TO
RUN A SUCCESSFUL VETERINARY BUSINESS

Veterinarians often tell us how stressed and busy their workday is. They feel bogged down with administrative and financial tasks while also trying to provide the best patient care. It’s easy for important issues to slip through the cracks.

LOST REVENUE PER YEAR Up to
The average practice has more than 60% of inventory set up incorrectly – this
can lead to up to $26,250 in lost revenue in one year.

$26k

$26,250

In most practices, 9% of appointments are no-shows, potentially causing up to $94,500 in
lost revenue yearly in the average practice.

$94.5k

$94,500

Losing one appointment per day to a practice with more convenient scheduling
options leads to lost revenue of up to $84,000 yearly.

$84k

$84,000

In most practices, missed charges are responsible for 5%+ of lost revenue annually. In some practices, it can be as high as 30%.

30%

Total lost revenue per year:  up to

$250k

$250,000

2

What if THAT COULD CHANGE?

IMPROVE BUSINESS PROCESSES

Achieve your practice's full potential by using practice management software that can simplify and streamline business processes, including inventory.

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ATTRACT NEW CLIENTS

Improve your web presence and reputation, and market your practice effectively to new clients with cutting edge marketing services and tools.

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IMPROVE CLIENT RETENTION AND COMPLIANCE

Improve customer engagement and make it easier for clients to make appointments with online appointment booking, automated reminders, and other powerful communication tools.

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INCREASE PRACTICE REVENUE AND REDUCE MISSED CHARGES

Boost revenue and profits by identifying opportunities with automated business intelligence tools.

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3

FIND OUT HOW WE CAN
SIMPLIFY YOUR BUSINESS

Talk to an expert
1

A FULL APPOINTMENT
CALENDAR MAY NOT
MEAN FULL PROFITABILITY

Many practices believe that a busy clinic and a full calendar mean a successful business. But they don't see hidden inefficiencies, such as untrained staff, missed charges, and inconsistent standards of care. Some practice owners may also have limited business management experience. These factors combined can drain profitability from a business.

  • Caring for customers & patients
  • Managing Staff
  • Setting standards of care
  • Maintaining standards
  • Marketing
  • Monitoring the competition
  • Managing pricing
  • Managing debt
  • Updating technology
  • Dealing with everyday challenges
2

THE REAL COST
OF A NON-OPTIMIZED PRACTICE

In most practices, missed charges account for up to 5% in lost revenue yearly. In some practices, it can be as high as 30%.

Practices can spend an extra 3 minutes per client at checkout and 25 hours of reconciliation time per 500 swipes when credit card processing is not integrated with practice management software.

Computers in a busy veterinary practice are likely to last only 3 to 5 years. Older computers don’t support newer operating systems, and crashes and slow performance drastically affect staff productivity.

NEW CLIENTS ARE NOT RETURNING

3

WHAT IF YOU COULD
WORK SMARTER, NOT HARDER?

Identify Opportunities to Boost Revenue and Profits

Access important metrics to measure and grow your practice.

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Improve Customer Service

Save time at checkout, eliminate double entries, and reduce reconciliation time.

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Improve Computer Performance and Staff Productivity

Request your free hardware analysis.

Learn More

Attract New Clients

Improve your web presence and reputation, and market your practice effectively with cutting edge and easy-to-use marketing features.

Learn More

Improve Efficiency

Get the most out of your practice management software.

Learn More

Learn More About Your Solution

View educational videos, webinars, courses, and events.

Learn More
4

We’re here to help

Talk to an expert

WHAT DOES IT MEAN
TO HAVE FREEDOM?

Every veterinary practice – no matter the size or location – can have a great business. And we believe that a successful business is the means to a very important end.

When your business is prospering, you have the freedom to focus on what’s most important in your life—whether that’s having more time to treat patients each day, more time to spend with friends and family, or just simply more time.

Henry Schein Veterinary Solutions is helping veterinarians like you achieve the freedom that comes from a successful veterinary business.

We invite you to join us.

FIND OUT MORE

POWERING SUCCESSFUL PRACTICESTM

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Success Stories

Success Stories

“Rapport’s ability to integrate with AVImark is huge.  There are other systems out there that are similar to Rapport, but without that integration, it actually causes more work for my staff.”

Stonebrook Veterinary Clinic

Success Stories

“I have been dealing with ImproMed/Henry Schein Veterinary Solutions Technical Support for nearly 20 years.  Throughout that time I have dealt with many support staff and the common thread for the most part has been their professionalism and willingness to find the answer.”

Crossroads Vet

Success Stories

“I have used AVImark since the McAllister brothers were selling the demo.  It has come a long way and it still has room to grow but overall it is the most user friendly of all the veterinary software systems I have used.”

The Pets Place Animal Hospital

Success Stories

“We have been customers since 1986 and we have always felt that ImproMed is here to help make our business.”

All Good Animal Hospital