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1

IT’S MORE DIFFICULT THAN EVER TO
RUN A SUCCESSFUL VETERINARY BUSINESS

Veterinarians often tell us how stressed and busy their workday is. They feel bogged down with administrative and financial tasks while also trying to provide the best patient care. It’s easy for important issues to slip through the cracks.

LOST REVENUE PER YEARUp to
The average practice has more than 60% of inventory set up incorrectly, this
can lead to up to $21,000 in lost revenue in one year.

$21k

$21,000

In most practices, 9% appointments are no-shows, equaling up to $94,500 in
lost revenue yearly.

$94.5k

$94,500

Losing one appointment per day to a practice with more convenient scheduling
options could lead to lost revenue of up to $54,750 yearly.

$54.75k

$54,750

In most practices, missed charges are responsible for 5%+ of lost revenue annually. In some practices, it can be as high as 30%.

30%

Total lost revenue per year

$170k

$170,250

2

What if THAT COULD CHANGE?

IMPROVE BUSINESS PROCESSES

Achieve your practice's full potential by using practice management software that can simplify and streamline business processes including inventory.

LEARN MORE

ATTRACT NEW CLIENTS

Improve your web presence, reputation and market your practice effectively to new clients with effective marketing services and tools.

LEARN MORE

IMPROVE CLIENT RETENTION AND COMPLIANCE

Improve customer engagement and make it easier for clients to make appointments with online appointment booking, automated reminders and other powerful communication tools.

LEARN MORE

INCREASE PRACTICE REVENUE AND REDUCE MISSED CHARGES

Boost revenue and profits by identifying opportunities with automated business intelligence tools.

LEARN MORE
3

FIND OUT HOW WE CAN
SIMPLIFY YOUR BUSINESS

Talk to an expert
1

A FULL APPOINTMENT
CALENDAR MAY NOT
MEAN FULL PROFITABILITY

Many practices believe that a busy clinic and a full calendar mean a successful business. But they don't see hidden inefficiencies, such as untrained staff, missed charges and inconsistent standards of care. Many practice owners also have limited business knowledge. These factors combined can drain profitability from a business.

  • Caring for customers & patients
  • Managing Staff
  • Setting standards of care
  • Maintaining standards
  • Marketing
  • Monitoring the competition
  • Managing pricing
  • Managing debt
  • Updating technology
  • Dealing with everyday challenges
2

THE REAL COST
OF A NON-OPTIMISED PRACTICE

In most practices, missed charges account for up to 5% in lost revenue yearly. In some practices, it can be as high as 30%.

Practices spend an extra 3 minutes per client at checkout and 25 hours of reconciliation time per 500 swipes when credit card processing is not integrated with practice management software.

Computers in a busy veterinary practice are likely to last only 3 to 5 years. Older computers don’t support newer operating systems, and crashes and slow performance drastically affect staff productivity.

NEW CLIENTS ARE NOT RETURNING

3

WHAT IF YOU COULD
WORK SMARTER, NOT HARDER?

Identify Opportunities to Boost Revenue and Profits

Access important metrics to measure and grow your practice.

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Improve Customer Service

Save time, increase revenue and improve customer service with our connected partners.

LEARN MORE

Improve Computer Performance and Staff Productivity

Keep your practice up and running with specialised veterinary computer hardware.

LEARN MORE

Attract New Clients

Improve your web presence and reputation and market your practice effectively with effective and easy-to-use marketing features.

LEARN MORE

Improve Efficiency

Get the most out of your practice management solution with software training.

LEARN MORE

Learn More About Your Solution

Access online manuals, educational videos, and other customer resources.

LEARN MORE
4

We’re here to help

Talk to an expert

WHAT DOES IT MEAN
TO HAVE FREEDOM?

Every veterinary practice – no matter the size or location – can have a great business. And we believe that a successful business is the means to a very important end.

When your business is prospering, you have the freedom to focus on what’s most important in your life—whether having more time to treat patients each day, more time to spend with friends and family, or just simply more time.

Henry Schein Veterinary Solutions is helping veterinarians like you achieve the freedom that comes from a successful veterinary business.

We invite you to join us.

FIND OUT MORE

POWERING
SUCCESSFUL
PRACTICESTM

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Melbourne | Acquiring new clients & increasing their value [Free Veterinary Masterclass]

1 August

Novotel Glen Waverly, 285 Springvale Rd, Glen Waverley, VIC 3150

Henry Schein Veterinary Solutions

Sydney | Acquiring new clients & increasing their value [Free Veterinary Masterclass]

20 September

North Sydney Harbourview Hotel, 17 Blue St, North Sydney, NSW 2060

Henry Schein Veterinary Solutions

Christchurch | Acquiring new clients & increasing their value [Free Veterinary Masterclass]

17 October

Novotel Church Square, 52 Cathedral Square, Christchurch, 8011 New Zealand

Henry Schein Veterinary Solutions

Auckland | Acquiring new clients & increasing their value [Free Veterinary Masterclass]

16 October

Novotel Ellerslie, 72-112 Green Ln E, Ellerslie, Auckland, 1051 New Zealand

Henry Schein Veterinary Solutions

Perth | Acquiring new clients & increasing their value [Free Veterinary Masterclass]

11 October

Crowne Plaza, 54 Terrace Rd, East Perth, WA 6004

Henry Schein Veterinary Solutions

Brisbane | Acquiring new clients & increasing their value [Free Veterinary Masterclass]

9 October

Novotel Brisbane, 200 Creek St, Brisbane, QLD 4000

Henry Schein Veterinary Solutions

Newcastle | Acquiring new clients & increasing their value [Free Veterinary Masterclass]

26 September

Novotel Newcastle, 5 King St, Newcastle, NSW 2300

Henry Schein Veterinary Solutions

Adelaide | Acquiring new clients & increasing their value [Free Veterinary Masterclass]

25 September

The Lakes Resort, 141 Brebner Dr, West Lakes, SA 5021

Henry Schein Veterinary Solutions

Success Stories

Success Stories

“It frees me up to concentrate on the things that I enjoy about being a vet, and I am still able to get the tedious, administrative things accomplished.”

Dr Debora Monks, Brisbane Bird and Exotics Veterinary Service

Success Stories

“I would recommend it to any practice, large or small, that is serious about gaining better control and understanding of their data for clinical or business purposes”

Dr Anne Richings, Beaumont Sainsbury Animal Hospital & Royal Veterinary College

Success Stories

“It meets all my patient and client needs ensuring I don’t overlook anything. It’s like having an extra employee, everything is just so automated. The result, I’m less stressed, and the standard of care is more consistent.”

Dr Angela Sutherland, Maraboon Veterinary Surgery

Success Stories

“The more I use it, the more profitable my business is, and the more I connect with my patients and clients.”

Dr Jocelyn Birch Baker, High St Vets

Success Stories

“Our average transaction fee increased by 15%. Net profit has lept from 13% to 23%”

Dr Simon Robinson, Strathmore Vets