Effective practice management - Henry Schein Veterinary Solutions

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Make your
practice
more profitable

Practice owners tell us they often don’t have enough time to manage the daily functions of a busy practice, plus provide the best medical care for patients. So it’s easy to see how important business aspects can slip. For example, during initial inventory setup, time is spent configuring profitable fee schedules, but in a typical practice, they aren’t updated regularly. What most owners fail to realise is more than 60 percent of inventory products are set to fixed pricing, which means lower or even negative profit margins over time, leading to a compounded loss of profitability.

ATTRACT
MORE CLIENTS
TO YOUR PRACTICE

Many practices are currently relying on traditional channels and manual methods to reach out to customers and schedule appointments, during regular business hours. What they don’t know is that not only does this take their focus away from customers in the office, but most customers no longer respond to these methods.

CREATE MORE DEMAND FOR YOUR
RETAIL PRODUCTS

Practice owners try growing their business by increasing customer appointments and selling more retail products. However, increasing competition from Internet pharmacies and pet store chains makes this difficult. So practices run manual postcards and make phone calls in-house to increase appointments at a low cost, which they hope will lead to increased retail sales. What they fail to consider is that only 20 percent of their clients respond to these traditional methods, resulting in fewer client visits and poorly educated customers that choose to spend their money elsewhere.

IMPROVE YOUR PRACTICE EFFICIENCY

It’s no secret that improving practice efficiency saves both time and money. However, practices often underestimate the time taken to run a busy and growing business, let alone streamline it. With the focus on customers and patients, plus daily challenges, it is too easy for important aspects like hardware maintenance or staff training to slip.

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