IT’S MORE DIFFICULT THAN EVER TO RUN A SUCCESSFUL VETERINARY BUSINESS
Veterinarians often tell us how stressed and busy their workday is. They feel bogged down with administrative and financial tasks while also trying to provide the best patient care. It’s easy for important issues to slip through the cracks.
Improve customer engagement and make it easier for clients to make appointments with online appointment booking, automated reminders and other powerful communication tools.
A FULL APPOINTMENT CALENDAR MAY NOT MEAN FULL PROFITABILITY
Many practices believe that a busy clinic and a full calendar mean a successful business. But they don't see hidden inefficiencies, such as untrained staff, missed charges and inconsistent standards of care. Many practice owners also have limited business knowledge. These factors combined can drain profitability from a business.
Caring for customers & patients
Managing Staff
Setting standards of care
Maintaining standards
Marketing
Monitoring the competition
Managing pricing
Managing debt
Updating technology
Dealing with everyday challenges
2
THE REAL COST OF A NON-OPTIMISED PRACTICE
In most practices, missed charges account for up to 5% in lost revenue yearly. In some practices, it can be as high as 30%.
Practices spend an extra 3 minutes per client at checkout and 25 hours of reconciliation time per 500 swipes when credit card processing is not integrated with practice management software.
Computers in a busy veterinary practice are likely to last only 3 to 5 years. Older computers don’t support newer operating systems, and crashes and slow performance drastically affect staff productivity.
NEW CLIENTS ARE NOT RETURNING
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WHAT IF YOU COULD WORK SMARTER, NOT HARDER?
Identify Opportunities to Boost Revenue and Profits
Access important metrics to measure and grow your practice.
Every veterinary practice – no matter the size or location – can have a great business. And we believe that a successful business is the means to a very important end.
When your business is prospering, you have the freedom to focus on what’s most important in your life—whether having more time to treat patients each day, more time to spend with friends and family, or just simply more time.
Covetrus is helping veterinarians like you achieve the freedom that comes from a successful veterinary business.
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Success Stories
Success Stories
“There are some really great features which are helping us run a much more efficient practice”
Rebekka Fiorani, Clent Hills Vets
Success Stories
“The more I use it, the more profitable my business is, and the more I connect with my patients and clients.”
Dr Jocelyn Birch Baker, High St Vets
Success Stories
“It meets all my patient and client needs ensuring I don’t overlook anything. It’s like having an extra employee, everything is just so automated. The result, I’m less stressed, and the standard of care is more consistent.”
Dr Angela Sutherland, Maraboon Veterinary Surgery
Success Stories
“I would recommend it to any practice, large or small, that is serious about gaining better control and understanding of their data for clinical or business purposes”
Dr Anne Richings, Beaumont Sainsbury Animal Hospital & Royal Veterinary College
Success Stories
“Our average transaction fee increased by 15%. Net profit has lept from 13% to 23%”
Caring for customers & patients
Managing Staff
Setting standards of care
Maintaining standards
Marketing
Monitoring the competition
Managing pricing
Managing debt
Updating technology
Dealing with everyday challenges
