Powering
Successful
PracticesTM

Select your region

ASIA PACIFIC
Europe, Middle East and Africa
NORTH AMERICA

SIMPLIFY
MY PRACTICE

START SIMPLIFYING

GROW
MY PRACTICE

START GROWING
1

IT’S MORE DIFFICULT THAN EVER TO
RUN A SUCCESSFUL VETERINARY BUSINESS

Veterinarians often tell us how stressed and busy their workday is. They feel bogged down with administrative and financial tasks while also trying to provide the best patient care. It’s easy for important issues to slip through the cracks.

LOST REVENUE PER YEARUp to
The average practice has more than 60% of inventory set up incorrectly, this
can lead to up to £12,000 in lost revenue in one year.

£12k

£12,000

In most practices, 9% appointments are no-shows, equaling up to £70,000 in
lost revenue yearly in the average practice.

£70k

£70,000

Losing one appointment per day to a practice with more convenient scheduling
options leads to lost revenue of up to £18,250 yearly.

£18.2k

£18,250

In most practices, missed charges are responsible for 5%+ of lost revenue annually. In some practices, it can be as high as 30%.

30%

Total lost revenue per year

£100.2k

£100,250

 

2

What if THAT COULD CHANGE?

IMPROVE BUSINESS PROCESSES

Achieve your practice's full potential by using practice management software that can simplify and streamline business processes including inventory.

LEARN MORE

ATTRACT NEW CLIENTS

Improve your web presence, reputation and market your practice effectively to new clients with effective marketing services and tools.

LEARN MORE

IMPROVE CLIENT RETENTION AND COMPLIANCE

Improve customer engagement and make it easier for clients to make appointments with online appointment booking, automated reminders and other powerful communication tools.

LEARN MORE

INCREASE PRACTICE REVENUE AND REDUCE MISSED CHARGES

Boost revenue and profits by identifying opportunities with automated business intelligence tools.

LEARN MORE
3

FIND OUT HOW WE CAN
SIMPLIFY YOUR BUSINESS

Talk to an expert
1

A FULL APPOINTMENT
CALENDAR MAY NOT
MEAN FULL PROFITABILITY

Many practices believe that a busy clinic and a full calendar mean a successful business. But they don't see hidden inefficiencies, such as untrained staff, missed charges and inconsistent standards of care. Many practice owners also have limited business knowledge. These factors combined can drain profitability from a business.

  • Caring for customers & patients
  • Managing Staff
  • Setting standards of care
  • Maintaining standards
  • Marketing
  • Monitoring the competition
  • Managing pricing
  • Managing debt
  • Updating technology
  • Dealing with everyday challenges
2

THE REAL COST
OF A NON-OPTIMISED PRACTICE

In most practices, missed charges account for up to 5% in lost revenue yearly. In some practices, it can be as high as 30%.

Practices spend an extra 3 minutes per client at checkout and 25 hours of reconciliation time per 500 swipes when credit card processing is not integrated with practice management software.

Computers in a busy veterinary practice are likely to last only 3 to 5 years. Older computers don’t support newer operating systems, and crashes and slow performance drastically affect staff productivity.

NEW CLIENTS ARE NOT RETURNING

3

WHAT IF YOU COULD
WORK SMARTER, NOT HARDER?

Identify Opportunities to Boost Revenue and Profits

Access important metrics to measure and grow your practice.

LEARN MORE

Improve Customer Service

Save time, increase revenue and improve customer service with our connected partners.

LEARN MORE

Improve Computer Performance and Staff Productivity

Keep your practice up and running with specialised veterinary computer hardware.

LEARN MORE

Attract New Clients

Improve your web presence and reputation and market your practice effectively with effective and easy-to-use marketing features.

LEARN MORE

Improve Efficiency

Get the most out of your practice management solution with software training.

LEARN MORE

Learn More About Your Solution

Access online manuals, educational videos, and other customer resources.

LEARN MORE
4

We’re here to help

Talk to an expert

WHAT DOES IT MEAN
TO HAVE FREEDOM?

Every veterinary practice – no matter the size or location – can have a great business. And we believe that a successful business is the means to a very important end.

When your business is prospering, you have the freedom to focus on what’s most important in your life—whether having more time to treat patients each day, more time to spend with friends and family, or just simply more time.

Henry Schein Veterinary Solutions is helping veterinarians like you achieve the freedom that comes from a successful veterinary business.

We invite you to join us

FIND OUT MORE

POWERING
SUCCESSFUL
PRACTICESTM

What's NEW

RoboVet Bengal Spring 2018 Release Available Now

Article

RoboVet Bengal Spring 2018 Release is now available. You can register your interest in upgrading to RoboVet Bengal Spring 2018 Release by completing the RoboVet Upgrades Registration Form. We will then be in […]

Updates   30 April

Sparkline Scorecard: Increasing Net Profit by 10%

case studies

Simon Robinson is owner, principal vet and sole proprietor of Andover-based Strathmore Veterinary Clinic. Simon took over the running of this 60 year old independent clinic in 2010 and has […]

26 April

Improving Client Retention with Effective Reminders & Recalls

white papers

Over recent years veterinary practices have started experiencing increasing financial pressure because of patients either postponing routine appointments or stopping attendance altogether.

Although it has been 10 years since the global financial crisis, the scars remain. Despite strong gains in international markets during 2017, the world is still experiencing sub-par economic growth, with resulting high levels of public, corporate and consumer debt.

25 April

Free Seminar | GDPR: How Will It Affect Your Practice?

17 May

Henry Schein Dental, Dargan Crescent, BT3 9JP

Henry Schein Veterinary Solutions

RoboVet: Improved business management with effective stock control

case studies

Effective stock control is just one of many wide-ranging improvements Charter Veterinary Group has implemented through its partnership with Henry Schein Veterinary Solutions (HSVS). Pharmacy Supervisor Julie Rottenbury reveals that […]

13 March

RoboVet: Delivering optimum performance from day one

case studies

  When it comes to buying a new Practice Management System (PMS), it doesn’t pay to cut corners. In financial terms this represents a significant capital outlay, so it’s essential […]

13 March

Four ways to use technology to boost customer satisfaction

Article

Advances in technology mean you can run a more efficient veterinary practice than ever before. Harnessing the power of the latest software will improve not just productivity, but also how […]

Client Retention   6 March

Free Seminar | GDPR: How Will It Affect Your Practice?

8 May

Henry Schein Dental, Medcare House South, Bailey Drive, Gillingham Business Park, Gillingham, Kent, ME8 0PZ

Henry Schein Veterinary Solutions

Free Seminar | GDPR: How Will It Affect Your Practice?

9 May

Kernow Vet Group Farm & Equine Centre Woods Browning Industrial Estate PL31 1 DQ Bodmin

Henry Schein Veterinary Solutions

GDPR & RxWorks – Protect and Respect Personal Information

Article

In recent months, awareness of the new General Data Protection Regulation (GDPR) has been steadily increasing within the veterinary industry.  At Henry Schein Veterinary Solutions (HSVS), we have been working […]

Data Security   19 February

Success Stories

Success Stories

“There are some really great features which are helping us run a much more efficient practice”

Rebekka Fiorani, Clent Hills Vets

Success Stories

“The more I use it, the more profitable my business is, and the more I connect with my patients and clients.”

Dr Jocelyn Birch Baker, High St Vets

Success Stories

“It meets all my patient and client needs ensuring I don’t overlook anything. It’s like having an extra employee, everything is just so automated. The result, I’m less stressed, and the standard of care is more consistent.”

Dr Angela Sutherland, Maraboon Veterinary Surgery

Success Stories

“I would recommend it to any practice, large or small, that is serious about gaining better control and understanding of their data for clinical or business purposes”

Dr Anne Richings, Beaumont Sainsbury Animal Hospital & Royal Veterinary College

Success Stories

“Our average transaction fee increased by 15%. Net profit has lept from 13% to 23%”

Dr Simon Robinson, Strathmore Vets