5 reasons new customers are vital for practice success
Recent research by Henry Schein Veterinary Solutions (HSVS) reveals that client acquisition is described by many veterinary practice owners as ‘challenging’. This is understandable; gaining new clients isn’t easy – […]
The brave new world of customer acquisition
Attracting new customers may not feel like an immediate priority when running a busy veterinary practice, yet new clients are vital to a practice’s health; they replace natural attrition caused […]
Increasing New Client Acquisition with Practice Marketing
Every business needs to attract new customers to grow. Historically, in the veterinary industry, some practices have been reluctant or unsure of how to achieve this. Attitudes are changing, but it unfortunately took the global financial crisis 10 years ago and the subsequent downturn to bring the importance of acquiring new clients into sharp focus. As a result, the majority of practices now undertake some form of action to increase client numbers.
Improving Client Retention with Effective Reminders & Recalls
Over recent years veterinary practices have started experiencing increasing financial pressure because of patients either postponing routine appointments or stopping attendance altogether.
Although it has been 10 years since the global financial crisis, the scars remain. Despite strong gains in international markets during 2017, the world is still experiencing sub-par economic growth, with resulting high levels of public, corporate and consumer debt.
Sparkline Scorecard: Increasing Net Profit by 10%
Simon Robinson is owner, principal vet and sole proprietor of Andover-based Strathmore Veterinary Clinic. Simon took over the running of this 60 year old independent clinic in 2010 and has […]
RoboVet: Improved business management with effective stock control
Effective stock control is just one of many wide-ranging improvements Charter Veterinary Group has implemented through its partnership with Henry Schein Veterinary Solutions (HSVS). Pharmacy Supervisor Julie Rottenbury reveals that […]