Veterinary Practice Solutions

Veterinary Practice Solutions

These innovative solutions integrate with your veterinary practice management software to help you capture more revenue, streamline your workflow, boost efficiency, and grow your practice.

Practice Performance

  • Rapport Practice Performance


    Rapport provides the tools you need to increase staff efficiency, market and grow your practice effectively, bring more pet owners through your door, and develop lasting client relationships. Rapport is the only client communication solution that offers two-way integration with AVImark and ImproMed software.

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  • Vetstreet Practice Performance


    Integrated veterinary marketing services that leverage practice-level data and consumer insights to deliver highly personal, relevant, and timely communications. Vetstreet’s custom solutions enhance the veterinarian–client–patient bond, improve pet owner loyalty, and drive revenue for veterinary practices.

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  • Pet ID Cards

    Pet ID Cards

    Pet ID cards serve as a constant reminder of your practice and provide important pet health information at a glance, such as allergies, micro-chip numbers, and vaccination schedules. They also expedite the check-in process, encourage referrals, and keep your clinic information readily available in case of emergencies. Once set up, they are generated for clients automatically, with no work on your part.

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  • Multi-Media Messaging

    Multimedia Messaging

    Rapport allows you to set up automated reminders via email, text, and phone call, depending on your client preferences. Clients can respond to you in the way that is most convenient to them, and their responses automatically update your AVImark and ImproMed software. Rapport’s automated messaging helps free up staff time, reduce no-shows, increase compliance, and boost your client relationships.

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  • Social Engagement

    Social Engagement

    Strengthen relationships and attract more clients while building your practice reputation with Rapport’s Social Engagement Solutions. Through surveys and reviews, social media optimization, and review management, Rapport’s solutions ensure your practice profile matches what your clients experience in person. Let your positive reviews do the work for you!

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  • Online Scheduling

    Online Scheduling

    Schedule more appointments without answering the phone. With Rapport Online Scheduling, you pick the time slots you have available for patient appointments, and clients select the time that best suits their schedule. The best part? Rapport records the appointments in your AVImark and ImproMed calendar, notifies you of activity, and automatically sends a text or email confirmation to your clients.

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  • Sparkline Scorecard

    Sparkline Scorecard

    Tracks over 40 Key Performance Indicators (KPIs) to monitor processes and activities to boost revenue and profits. Sparkline works with your Henry Schein practice management software to display your data in an easy-to-read manner, so you can find opportunities to improve your business.

    AVImark ImproMed
  • Hardware


    A variety of business-class computers and accessories from leading vendors, including desktops, laptops, tablets, servers, workstations, routers, and printers. Hardware arrives at your practice completely configured according to AVImark or ImproMed recommendations, saving you time and money.

    AVImark ImproMed
  • Payment Processing

    Payment Solutions

    Save time and prevent errors with credit card processing services that “talk” to your AVImark and ImproMed software. Online reporting, electronic signature capture, compliance with EMV and PCI security standards, and competitive pricing make switching to an integrated payment solution an easy choice.

    AVImark ImproMed
  • Data Backup

    Data Backup

    Offering a fast and affordable way to prevent your business from ever losing data, AVImark and ImproMed Data Backup works in the background to store your data remotely and protect it against loss. Backups are monitored to ensure they are completed successfully, and retrieving your data is simple and fast.

    AVImark ImproMed
  • Labels and Supplies

    Labels and Supplies

    A convenient way to stock your practice with the critical supplies you need, including labels, Pet Detect printer supplies, identification bands, and much more. You’ll receive high-quality products at wholesale prices, excellent customer service, and 100% satisfaction guaranteed.

    AVImark ImproMed
  • DragonflyPACS

    Dragonfly PACS

    An easy-to-use tool for viewing, transferring, and archiving images. Any image from any device and any type of document can be stored in a DragonflyPACS digital file and accessed immediately by a mouse click.

  • Training


    To boost efficiency and help you get the most from your software investment, we offer several training options, including onsite visits from our expert trainers, on-demand videos, practice builder events, and customized programs to help you grow your software usage.
    Learn more about 2017 Practice Builder Events

    AVImark ImproMed